The ReFLEX Orkney 100% renewable tariff closed to new customers in August 2021. It was a 1 year fixed-rate tariff and the information below aims to help customers who are coming to the end of their fixed rate decide what to do next, at this time of uncertainty in the energy market.
The ReFLEX Orkney 100% renewable tariff closed to new customers in August 2021. It was a 1 year fixed-rate tariff and the information below aims to help customers who are coming to the end of their fixed rate decide what to do next, at this time of uncertainty in the energy market.
The ongoing energy price crisis has caused a significant increase in wholesale energy costs. The reasons behind the increases include the high cost of gas and the war in Ukraine. As the energy price crisis continues, contrary to usual advice, it may be best to stick with your current supplier as many suppliers are not currently taking on new customers and you may not actually save anything from switching to another supplier.
For those that are coming to the end of your ReFLEX Orkney Tariff you will soon receive an email from Shell Energy informing you of the end date of your contract term. This email will also include answers to some of the most frequently asked questions. After the contract term, if you take no further action, Shell Energy will automatically switch you to their Flexible Electricity Only Tariff. The cost for this tariff will be noted in the email they send you. While the prices you will pay on this tariff are higher than you are currently paying, it is most likely lower than the fixed term contracts available on the market. This is because the price of Shell Energy’s Flexible Electricity Only Tariff is capped by Ofgem, the energy regulator, until the 1 of October 2022. See further information here on how the price cap may effect you.
If you stay with Shell Energy you will still get 100% renewable electricity, as all of their electricity tariffs are 100% renewable. If customers who have previously been on the REfLEX Orkney tariff are having issues with a change of tariff or their smart meter not working after the end of their tariff, please contact ReFLEX at info@reflexorkney.co.uk.
It is expected that the price cap will increase again on 1 October 2022, so it is unclear when better deals might be available from electricity suppliers.
Further information on electricity prices and more, see the Citizens Advice website here.
