Electricity tariff

Our affordable electricity tariff is delivered by our electricity supplier Shell Energy.

The rates are some of the lowest on the market and could offer you significant savings compared to the standard variable tariff, especially if you have been with the same supplier for a while. You’ll get a smart meter and if you have an electric vehicle you can charge your car from home at a significantly cheaper rate than public chargers.

The ReFLEX Orkney tariff is an affordable fixed electricity tariff at some of the lowest rates on the market. The tariff provides electricity to your home and is also appropriate for households with electric vehicles.

The tariff is supplied by Shell Energy from 100% renewable electricity generation like wind, solar and biomass, and is certified by Renewable Energy Guarantees of Origin.

This means that all of the electricity you buy from us is matched with the equivalent amount of units from 100% renewable sources in the UK.

In spring 2021, we will also be launching a service to install domestic batteries and solar with a tech tariff to go with them.

Sign up

Once a ReFLEX Orkney member, to access some of the lowest rates on the market, you will need to get in touch with the ReFLEX team directly.

• The details

  • Flat rate tariff. A flat rate means that the ‘unit price’ does not change throughout the day.

  • Fixed price. Our tariff is a fixed for the life of the contract. So the unit price and standing charge stay the same throughout your contract.

  • Smart meter. Our tariff comes with a smart meter and in-home display which allows you to easily track your electricity consumption.*

  • Accessible. Our tariff enables customers with restrictive metering / dual metering (THTC type set ups) to switch away from existing suppliers. If you are one of these customers, the switching process may take a little longer than usual but the tariff has been designed to be accessible to you. Please advise the customer service teams if you fall in to this category.

  • 14 day cooling-off period. If you sign up and change your mind you can cancel at no cost. If you decide to end your contract early, after the cooling-off period, then you may have to pay an early exit fee of £30.

  • Local tariff. Our tariff is only available to Orkney residents with a ReFLEX Orkney membership. The information your smart meter provides to the ReFLEX Integrated Energy System helps us understand how energy is used in Orkney and how we can provide affordable energy while reducing carbon.

  * A technical assessment may be required to determine if your home is suitable for a smart meter.